Accessibility Statement
Our Commitment to Accessibility
AAA Flood Service LLC is committed to making aaawaterdamagehawaii.com usable by as many people as possible, including those who rely on assistive technologies such as screen readers, keyboard navigation, or display magnification tools. We believe everyone deserves equal access to information about our services — especially during the stressful moments that bring most visitors to this site.
The Standard We Aim to Meet
This website is built with reference to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the widely recognized benchmark for accessible web content. That means we work toward:
- Sufficient color contrast between text and backgrounds
- Descriptive alt text on images
- Logical heading structure that screen readers can navigate
- Keyboard-accessible navigation and interactive elements
- Clear, plain-language content that avoids unnecessary jargon
We recognize that accessibility is an ongoing effort, not a one-time checkbox. As the site is updated, we review new content against these same criteria.
Known Limitations
Despite our best efforts, some content may not yet fully meet WCAG 2.1 AA in every area. Third-party tools, embedded maps, or older documents (such as PDFs) may present barriers we are still working to address. We are committed to improving these areas over time.
How to Report an Issue
If you encounter a page, feature, or piece of content that is difficult or impossible to use, we want to hear about it. Please contact us:
- Phone: (808) 349-3407
- Website: aaawaterdamagehawaii.com
When you reach out, it helps to describe the specific page or feature you had trouble with and the assistive technology or browser you were using. We will acknowledge your report promptly and aim to provide a resolution or a suitable alternative means of accessing the information within a reasonable timeframe — generally within five to ten business days for straightforward issues.
Alternative Ways to Reach Us
If any part of this website prevents you from getting the information you need, you are always welcome to call us directly at (808) 349-3407. Our team can answer questions about services, scheduling, and coverage areas over the phone without requiring you to navigate the website at all.
Ongoing Improvement
Accessibility at AAA Flood Service LLC is treated as a living commitment. We periodically review the site for compliance, test with common assistive technologies, and update our practices as guidelines evolve. Feedback from real users is one of the most valuable tools we have — so if something isn’t working for you, please don’t hesitate to let us know.